Easy And Hassale Free Return And Exchange.
Last updated: December 30, 2020
Thank you for shopping at Trendexister.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Exchange Policy
1. We facilitate all your exchange requests, regardless of the nature of your issue. You can either return the product at the time of delivery and ask for exchange or you can call us at +923181490833 or email us at [email protected] and we will gladly facilitate your exchange request
2. We will not charge you for delivery of exchange products. It will be completely free!
3. All products can be exchanged within 7 days of purchase should they meet the exchange criteria
4. Products will only be exchanged if they are in their original condition. This entails that they are unused, not damaged, all stickers and tags intact and packed in their original packing.
5. The complete exchange process will take up to 2 days in major cities and up to 5 days in all other cities
For Middle East Exchange process will take upto 5-7 days.
Return Policy
1. At Trendexister, we will always facilitate your right to return a product if you are not satisfied with it. We will never force you to keep a product that you don’t want!
2. You to return the product can call us at +923181490833 or email us at [email protected] and we will gladly facilitate your return request
3. We charge 150rs for karachi and 250rs for other cities in Pakistan.
For Middle East we will return 80% of the product price for if it returns.
4. All products can be returned within 7 days of purchase
5. Products will only be returned if they are in their original condition. This entails that they are unused, not damaged, all stickers and tags intact and packed in their original packing
6. We offer a money-back guarantee on all your orders. Once you return your order, you have the option to request for a refund. Refunds can take up to 14 days to process.Refund will be given by Easypaisa, JazzCash,and Bank Account.
7. Custom Items And Made to Order will not be RETURNED AND EXCHANGE.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By phone number: +923181490833